The purchase experience went smoothly, as all of the licensed professionals who were involved acted with great sense of urgency to meet all of the deadlines for the closing. From day one there were follow ups. The builder was awesome at explaining things to my spouse at the initial property orientation, the loan officer from Inspire Home Loans worked diligently with me up to closing day, and the agent from Century Communities was also was on-point from the very first day. Purchasing a new home can be a bit stressful, but I must say, the process was smooth and we were able to close on-time and with a much lower interest rate. Thank you to everyone involved.
Excellent support during the whole process. Communication was timely and very professional. Have not experienced this quality of customer support in years!
We enjoyed the whole experience. From walking through the gorgeous model homes and picking out the perfect lot, to walking through the door of our brand new home! The speed from start to finish superseded our expectations. The craftsmanship is incredible. The attention to detail. We are so pleased with the customer service. They have gone above and beyond to make sure we are satisfied with the purchase.
Everyone we have dealt with from Century Communities has been extremely friendly and immediately takes care of any issues or needs we have.
I liked how easy it was. I knew what steps needed to be completed and in what order. The people I spoke to throughout the process were friendly and knowledgeable.
I loved how responsive the sales agent was throughout the process. Additionally, the construction manager was also super helpful in answering all of questions and concerns.
The process was so seamless. Everyone was super informative and provided above-satisfactory communication.
Very professional throughout the entire process. Everyone that worked with us gave us their utmost attention and met our needs—they all went beyond expectations. My wife and I were very pleased and satisfied with the quick response and the speedy closing on our home. Very Happy with the results and the kindness and generosity of everyone at Century Communities for making our move in a wonderful experience.
Our purchase experience was fantastic—from start to finish, it was very clear, very straight-forward using the portal, and the communication was excellent. Very satisfied.
With every step, each member of your team helped me understand and feel involved with the completion of the home. I appreciate the professionalism and thorough follow-through of everyone. I can’t say enough about your great service.
Excellent support from the construction management team that did the orientation walkthrough. Home readiness did an amazing job to give us confidence and required support. They went above and beyond to ensure that we were satisfied with the home. This experience is giving us the required confidence to refer other friends and families to opt for a Century home.
Every single person on the team went above and beyond to meet my needs. They were all extremely helpful, professional, friendly, and just amazing all around. This was complete positive experience. I am grateful forever.
The time for house to to be built was fast and everyone who helped us was awesome. They were friendly and informative, and made us feel comfortable and confident with our big purchase.
I like the fact that every time I reached out to a Century Communities representative, any concerns were met swiftly and efficiently.
Love the way the team worked together to bring this event to closure. House is beautiful. Everyone we crossed paths with is genuinely friendly—sales agent, builder, management, title company, insurance agent, finance team
The team effort by the Century Communities staff was phenomenal. Always kept me up-to-date on the construction of the home, closing process, and answering questions or concerns. Would highly recommend Century Communities homes to friends and family.
They made sure that all of our concerns were addressed and are still checking in to make sure we are completely in love with our new home.
As first-time homebuyers, we appreciated the quality of information and support that was so readily provided to us along the entire experience.
Our builder was on top of everything we threw at him. If there was some minor fix, he had someone out very quickly to have it taken care of. I was able to see the house almost every step of the way and it looked like a quality build through the entire process.
The great people of Century Communities did an incredibly good job for us! They were extremely professional and passionate about their work. Our agent was the very best working as a liaison between us and Century Communities! It was a wonderful experince and we could not ask for any better!
Century Communities staff was on point every step of the way while purchasing our house. Great communication throughout the process and delivered on every promise made. No detail was left out and any question was answered promptly. Overall great experience with their staff.
"The selling agent and building superintendent were patient and accessible. They were available to answer my questions/requests."
"Loved the hands-on experience from the builder, he was very thorough in explaining what was being completed, how it would be done, and when it would be done by. The sales agent of the community, was also super helpful in staying up late and answering first home-buyer questions. Through and through, the experience was great."
"Everyone that I've dealt with has been very friendly and helpful. I'm very happy with the quality of my new home and its very clear that a lot of care and pride went into the build."
"Everything was so smooth. The Sales Agent is very thoightful and helpful. She answered any questions Inhad and made me feel comfortable. The Builders were so helpful. They walked me through how to maintain and manage the house down to changing air filters. Our Customer Experience rep has reached out several times to make sure I am doing OK. It is very reassuring."
“The availability and cordiality of the personnel in the office and the customer relations representative were excellent. They were always available whether in or out of the office (via text, email, or phone). The team was enthusiastic to answer questions, accommodating, and almost as excited as we were to be moving into one of their homes.”
"My Sales Agent was amazing through the entire home buying experience. Even through COVID she kept me updated with pictures of every step of my house being built. Our Builder has been great with anything we have noticed that needed fixing and going the extra mile to make sure my house was perfect."
“We appreciated the opportunity to learn how our house was built. We enjoyed that the builder took the time to sit down and explain things to us."
“Our interactions with the construction team were phenomenal. The wrong countertops were installed in the bathrooms in our home, and our Builder personally ensured that the correct tops were ordered & installed after we moved in, with grace & generosity. We were so grateful to his dedication to quality and excellence, in our home as displayed by his attention to detail in the first and final walkthroughs."
“The online updates through the construction process was great and they are patient enough to answer the questions and also provided pictures going out of their way."
"Century communities followed through with everything they said they would do. They completed all the special request and the build was finished ahead of schedule."
"I'm a first time home owner and having a great team to walk me through everything and checking up on how I was doing was amazing. My Sales Agenta was great at answering my calls, txt and following up with any concerns I had. She was friendly and kind from the day I walked in to her office."
"Everything was well coordinated between the lender and the builder that makes easy and smooth our purchasing process and moving in."
"The Builder made sure our house was ready and perfect for our move in during very difficult times of this COVID situation. Our Sales Agent has also been very great to work with from the beginning. We are thankful to have such great people to work with!"
"From the beginning we were met with great customer service. Our Sales Agent showed us the community and was our first point of contact. He was AMAZING. He listened to our needs and our wants and was more than accommodating. The team gave us realistic expectations and were a great help in helping us get the house we wanted. We picked this community because it offered beautiful new homes and a great price. Once we went into the homes we fell in love the high quality products used. We got all info for closing in a timely manner and closed on time!"
“This is our first home. Our experience was great from beginning of enquiry in sale office, signing contracts, weekly updates from sales agent and construction manager, walk-ins, orientation and delivery of house.”
“My builders were amazing. They always kept me informed on what was going on in the building process. Most importantly, they listened to any concern I had and answered all of my questions.”
“We liked the communication, follow-up and feedback. Our Community Sales Manager was as excellent as she was knowledgeable, forthright, courteous and extremely helpful. Our Loan Officer and Loan Closer were outstanding as well and exhibited great patience in guiding us through the loan process.”
“Everything was outstanding. Each person was highly responsive. Our construction contact was proactive and exceeded our expectations in his thorough review of the property and follow-up on minor issues.”
“This was the best purchase experience in my 70-year life. Your staff is attentive to our requests and very professional.”
“I liked the seamless experience of purchasing my home; from picking my lot and home model to the closing of escrow, I was well informed throughout the entire process by Century Communities.”
“I loved how thorough the builders and agents were in helping me make sure everything was perfect before and after closing.”
“I liked everything about the buying process. The sales people were super nice and very helpful. The builder was informative, helpful, and kind. The whole experience was pleasant.”
“I am very happy with all aspects of my purchase. Everyone was professional and supportive. It made the process so much easier.”
“Everything was smooth from beginning to end. Even for a 1st time homebuyer, someone was always a call away if I ever needed a question answered.”
“I liked how easy it was to work with the Century Communities team from start to finish.”
“It was quick and easy throughout the entire process. Staff was very helpful and answered any and all questions.”
“I was most impressed with the level of commitment all Century staff demonstrated to me as a customer and veteran, from beginning to close and pledged throughout the home warranty period. Great job, well done A+++”
“This is the third new home that I have purchased and this was, by far, the easiest. Everyone that I have dealt with has been extremely helpful and accommodating. Nice job!!”
“Everything was great! Century Communities and the building team exceeded my expectations.”
“What [name redacted] and team accomplished for us is nothing short of a miracle. This is our third new home we have bought and the process, quality of construction, and fit and finish are the finest of all of our experiences. [name redacted] and team earned our trust from the beginning, kept us updated from a distance, let us know of any issues immediately, resolved them quickly, and went above and beyond to see this deal to the finish line.”
“Everyone involved in the process of buying our new home was extremely helpful, up front and stayed in contact with all steps of development. It was very stress-free.”
“I loved that the process was seamless. Everyone I dealt with was very professional and friendly. A great experience!”