Electrical
- Complete power outage
- If other homes are affected by the outage, it is a power company problem and not a warranty issue.
- Homeowner shall call the power company to verify that the problem is not with the power company or their electrical underground service line first.
- Power outage to half of the house
- This results in loss of 240V power and cooling as well.
- Homeowner shall call the power company to verify that the problem is not with the electrical underground service line first.
- Any sparking or smoke from outlets, switches, builder-installed fixtures, or circuit breakers
NOTE: Single outlet outages are not an emergency [Check GFCI, Switch-Controlled plug]