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Century Communities Recognized By 2020 Eliant Homebuyers’ Choice Awards

Posted: March, 12, 2020 | Categories: Press Releases

DENVER, Mar. 12, 2020Century Communities, Inc., a top 10 national homebuilder, is excited to have been recognized in numerous categories of the 2020 Eliant Homebuyers’ Choice Awards, which independently gathers verified homebuyer reviews for 178 new home builders across the United States. Driven by survey scores received from January 1, 2019, to December 31, 2019, Century Communities qualified in 10 out of 13 categories, earning recognition for outstanding customer experiences in states from North Carolina to California.

“It’s an outstanding honor to be recognized by homebuyers across so many categories,” said Ralph Baja, National VP of Customer Engagement & Safety at Century Communities. “This is a culmination of our mission to provide an exceptional customer experience through every phase of the homebuying process, and we’ll continue striving to set the standard for quality and service throughout the industry.”

Fernanda Luick, President of Eliant adds: “We are thrilled to honor Century Communities with a total of fourteen awards. It is clear that their main focus lays on the constant commitment to delivering excellence in customer satisfaction year after year. Century Communities also earned premier awards in Purchase Experience, Design, First Year Quality, and Most Improved Builder in 2019. If you meet any Century Communities employee, it will become immediately apparent that customers are a top priority and their unwavering commitment to delivering the best.”

Learn more about Century Communities at CenturyCommunities.com.


AWARDS WON BY CENTURY COMMUNITIES:

Purchase Experience (High-Volume Builders)

·         First Place: Century Communities, Bay Area
 

Purchase Experience (Large-Volume Builders)

·         Fifth Place: Century Communities, Southern California
 

Design Experience (High-Volume Builders)

·         First Place: Century Communities, Bay Area

·         Third Place: Century Communities, Central Valley
 

First Year Quality (High-Volume Builders)

·         First Place: Century Communities, Central Valley

·         Fourth Place: Century Communities, Bay Area
 

First Year Customer Service Experience (High-Volume Builders)

·         Second Place: Century Communities, Central Valley

·         Third Place: Century Communities, Bay Area
 

Highest Percent of Sales From Referrals (High-Volume Builders)

·         Third Place: Century Communities, Bay Area

·         Fourth Place: Century Communities, Houston

·         Fifth Place: Century Communities, Central Valley
 

Most Improved Builder

·         First Place: Century Communities, Utah

·         Second Place: Century Communities, Denver Multi-Family

·         Fourth Place: Century Communities, North Carolina

 

Sales Representative of the Year (Large-Volume Survey Responses)

·         First Place: Blake Wuellner, Century Communities, Austin

·         Second Place: Norma Ramos, Century Communities, Bay Area

·         Third Place: Nancy Goldrain, Century Communities, Bay Area
 

Sales Representative of the Year (Medium-Volume Survey Responses)

·         Second Place: Bethann Frusco-Dumont, Century Communities, Las Vegas

 

Construction Representative of the Year (Large-Volume Survey Responses)

·         Third Place (Tie):

o    Dave Severance, Century Communities, Bay Area

o    Saul Martinez Galvan, Century Communities, Bay Area
 

Design Representative of the Year (Large-Volume Survey Responses)

·         Third Place: Jessica Fletcher, Century Communities, Bay Area
 

Customer Service Representative of the Year (Large-Volume Survey Responses)

·         First Place: Paul Drake, Century Communities, Central Valley

·         Fourth Place: Craig Avila, Century Communities, Bay Area

 

See full list of award recipients at Eliant.com/Choice-Awards.

 

About Century Communities
Century Communities, Inc. (NYSE: CCS) is a top 10 national homebuilder. Offering new homes under the Century Communities and Century Complete brands, Century is engaged in all aspects of homebuilding—including the acquisition, entitlement and development of land, along with the construction, innovative marketing and sale of quality homes designed to appeal to a wide range of homebuyers. The Colorado-based company operates in 17 states across the U.S., and offers title, insurance and lending services in select markets through its Parkway Title, IHL Insurance Agency, and Inspire Home Loan subsidiaries. To learn more about Century Communities, please visit www.centurycommunities.com.

About the Homebuyers’ Choice Awards
For nearly 25 years the Eliant Homebuyers’ Choice Awards has been the arbiter of superior customer experience in the homebuilding industry. Powered by Eliant’s best-in-class technology, reliable data, and actionable insights, the awards consist of 13 categories, each reflective of the values, opinions, and experiences of more than 170,000 recent homebuyers from 178 major new homebuilders across the U.S.

About Eliant
Established in 1984 as the original homebuyer survey company, Eliant has evolved into a full-service experience management partner to the homebuilding industry. Powered by superior assessments and best-in-class technology, Eliant offers homebuilders, vendors, trades, lenders and consumers reliable answers to their most critical homebuilding and home buying questions. Headquartered in Aliso Viejo, CA, Eliant is the parent of the annual Homebuyers’ Choice Awards, arbiter of homebuyer satisfaction in the homebuilding industry.

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Century Communities is an equal housing opportunity provider.The information contained herein is preliminary in nature and though deemed reliable is not guaranteed. Prices, features, locations and other content is subject to change without notice. Square footages are estimates. Models do not reflect racial preference.

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